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KHES Webinar: GP Reorganisation

KHES Webinar: GP Reorganisation

In this webinar, Kieron is joined by KHES’s Senior Consultant, Tina Henry as well as Ashton Medical Group’s James Rowland. We looked at the case study of how we restructured Ashton Medical Group, a group of three GP surgeries that recently joined together....
Tweaking the System

Tweaking the System

Let me put my cards on the table from the outset. I don’t believe that anything in this world is perfect. Every system has its flaws and that is something that we must accept. The problems start to occur when humans try to make a system better. It is normal human...
Nurse Revalidation

Nurse Revalidation

During a visit to one of our clients, a Practice Nurse drew my attention to a plan by the NMC. The plan set out to get all of the nurses in the UK to complete the following: Submit five pieces of practice-related feedback (assuming from patients but given the vagaries...
Bullying – What is Really Happening?

Bullying – What is Really Happening?

There seems to be an increase in the number of articles and advisory pieces focusing on bullying from HR consultants, particularly those in the health sector.  The mantra seems to be: get a good policy in place to deal with bullying, put a procedure in place to...