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Inverting the Pyramid

Inverting the Pyramid

Many years ago, when I was promoted to my first management position, I thought the new role was just a case of telling people what to do and making sure the numbers added up. Pretty soon I was swamped with insecure staff asking my advice, poor performing staff taking...
Not Right for the Job

Not Right for the Job

What do you do when you are talking to a manager about how you can help them do their job better and they spend 80 minutes of a 90-minute meeting in tears? Clearly the opportunity to help them do their job is limited as in between the snuffles and sobs they tell you...
Taylor Report: Sorting out the Mess

Taylor Report: Sorting out the Mess

Initially, the idea of the Taylor report was to address issues found in the “gig” economy, where staff were not employees but took on work on an as and when basis. Back in the good old days when trains ran on time and kids played football in the streets, life was...