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Inverting the pyramid

Many years ago, when I gained promotion to my first management job, I thought it was a case of telling people what to do and making sure the numbers added up.  Pretty soon I was swamped with insecure staff asking my advice, poor performing staff taking up 80% of my...

Not right for the job…

What do you do when you are talking to a manager about how you can help them do their job better and they spend 80 minutes of a 90-minute meeting in tears? Clearly the opportunity to help them do their job is limited as in between the snuffles and sobs they tell you...

Taylor Report: Sorting out the mess

Initially the idea of the Taylor report was to address issues found in the “gig” economy, where staff were not employees but took on work on an as and when basis. However, in a development that surprised no-one, some of the recommendations affect all employees.  ​...