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Business operations have had a massive shake-up this year due to the pandemic. To finish off the year with some positivity, Kieron decided to interview some of his clients that have used this opportunity to change processes for the better.

The second interview was with Karen Reyburn of the Profitable Firm. As a company that already worked remotely, we didn’t think much change would be needed. But Karen explained how the team has had to adapt to a changing world and which changes she would like to keep moving forward. You can watch the interview below!

If you missed the first interview with Apex Computing Services, you can catch it here.