GP Surgery – Practice Manager Support
GP surgeries are probably one of the most complex organisations to manage. With high levels of regulation, constantly changing demands on the service, and organisational confusion not helped by having the main decision makers (the partners) working on the front line delivering the service. It’s not surprising that most Practice Managers don’t think there are enough hours in the day.
We provide an on-site face to face management support service so you can stay on top of the more high level decisions, and make sure the staffing structure of the practice matches the needs of the Health Service, the patients and the organisation.
In addition KHES helps you deal with the routine tasks such as:-
- Shortlisting job applicants.
- Sending out invitation and offer letters.
- Checking references.
- Interviewing candidates.
- Issuing contracts of employment.
- Handling disciplinary issues.
- Dealing with poor performance.
We don’t just provide a 24/7 help desk, we come into the surgery to support you when necessary offering you the opportunity to discuss your management options with an experienced manager, and guiding you through the likely outcomes and reactions of the staff.
With KHES you’re not on your own.